Maranovo is committed to protecting the privacy of clubs, parents, players, and supporters who use our platform. This Privacy Policy explains what information we collect, how we use it, and the rights you have over your data.
Maranovo is designed to help clubs raise funds without cost or risk. We only collect information necessary to operate the platform, fulfil orders, and support our partner clubs.
1. Information We Collect
1.1 Information You Provide
We may collect the following information when you interact with the Maranovo website:
– Account details such as name, email address, and password
– Order information including delivery address, contact details, and purchase history
– Club information for administrators registering a club
– Customisation details for personalised products (e.g., names, numbers)
1.2 Information Collected Automatically
When you use the website, we may collect:
– Device and browser information
– IP address and general location
– Pages visited and actions taken on the site
– Cookies and similar technologies used for functionality and analytics
1.3 Information from Clubs
Clubs may provide basic contact information for their administrators or volunteers to set up and manage their fundraising pages.
2. How We Use Your Information
We use personal data to:
– Process and deliver orders
– Communicate order updates and support requests
– Operate and improve the Maranovo platform
– Provide clubs with fundraising performance insights
– Prevent fraud and maintain platform security
– Comply with legal obligations
We do not sell personal data to third parties.
3. Sharing Your Information
We may share information with:
– Fulfilment partners who produce and ship orders
– Payment providers who process secure transactions
– Clubs, but only in ways that support their fundraising (e.g., anonymised sales totals)
– Service providers who support website hosting, analytics, or customer support
– Authorities, if required by law
All partners are required to handle data securely and only for the purposes agreed.
4. Cookies and Tracking Technologies
Maranovo uses cookies to:
– Keep the website functioning smoothly
– Remember your preferences
– Understand how visitors use the platform
– Improve performance and user experience
You can manage or disable cookies through your browser settings, though some features may not work correctly without them.
5. Data Retention
We keep personal data only for as long as necessary to:
– Fulfil orders
– Provide support
– Meet legal, accounting, or reporting requirements
When data is no longer needed, it is securely deleted or anonymised.
6. Your Rights
Depending on your location, you may have the right to:
– Access the personal data we hold about you
– Request corrections to inaccurate information
– Request deletion of your data
– Object to certain types of processing
– Request a copy of your data in a portable format
– Withdraw consent where processing is based on consent
To exercise these rights, contact us at [insert contact email].
7. Protecting Your Information
We use technical and organisational measures to protect personal data, including:
– Encrypted connections (HTTPS)
– Secure payment processing
– Access controls for staff and partners
– Regular security reviews
While no system is completely risk‑free, we work to keep your information safe.
8. Children’s Privacy
Maranovo does not knowingly collect personal data directly from children. Any youth‑related information (e.g., names for book printing) must be provided by a parent, guardian, or club representative.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Continued use of the website indicates acceptance of the revised policy.
10. Contact Us
For questions about this Privacy Policy or how your data is handled, contact:
[mail@maranovo.com]